Grocery central buying
Foodservice central buying
The FACTUM Central Buying benchmark survey in the Foodservice channel customer groups is done annually in Q3.
CUSTOMER GROUPS
Canteens, Hotel and Restaurant chains, Wholesalers, Cash&Carries, Public Sector, Traffic restaurants, Private Restaurants & hotels.
WHY?
The survey will help you understand your market position, your strengths and weaknesses as perceived by your customers, and thus identify potential areas for improvement.
Content of the research

1. Trends
• Importance of a Number of Key Areas in Collaborating with the Suppliers
• Satisfaction level of a Number of Key Areas in Collaborating with the Suppliers
• Development
2. Profile
• Company
• Collaboration
• Sales Representative
• Overall impression
3. Development of Profile
• Annually
• History of development
4. Action Planner
• Location / chain level
• Proposal for actions