FACTUM Benchmark surveys give you a real view
of your competitiveness on the market.


FACTUM benchmark surveys help you stay competitive by focusing on supplier-customer relationships. The Customer satisfaction feedback on competitiveness provides an important basis for improving collaboration between the parties. We support our clients to develop, strengthen and expand their interactions and identify important areas for improvement. FACTUM is a tool that measures the quality of cooperation between retailers and suppliers. Our Customer satisfaction feedback thus provides an important basis for developing cooperation in the Trade.